Connecticut State Office of Consumer Counsel

Effective July 2025, Standard Service rates for United Illuminating and Eversource customers will decrease. However, consumer bills may not decrease due to increased cooling system use during summer months. More information can be found here: July 1 2025 Standard Service Consumer Alert

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Claire E. Coleman, Consumer Counsel

Welcome to the Office of Consumer Counsel (OCC) website. Established in 1975, the OCC advocates for consumer interests in all matters which may affect Connecticut consumers with respect to public service companies, electric suppliers, and telecommunications providers.

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Office of Consumer Counsel

Consumer Counsel - Claire E. Coleman
10 Franklin Square
New Britain, CT 06051
Phone Number: 860-827-2900
Fax: 860-827-2929